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My Account

ACCOUNT: Total Customer Accounts

  • Ordering & Order Management
    • Shopping Cart
    • Completing Order
    • Returning Product
    • Order History

Total Customer Accounts

Calfast.com offers the ability to sync your online account with an existing Calgary Fasteners & Tools account. We call this account type our Total Customer Account (or TCA)

Users with this account type are given access to see special contract pricing, more shipping options and more payment options *payment options are based on your pre-existing standing with Calgary Fasteners & Tools ltd.

PLEASE NOTE: Approval for a Total Customer Account does NOT constitute approval for credit with Calgary Fasteners & Tools ltd. If you have not participated in our credit program prior to creating a Total Customer Account, then you will continue without a credit account until an application for credit is completed.

If you wish to apply for credit with us please find the credit application form on the following page: https://www.calfast.com/content/13-credit-application-form *Please discuss this with your sales representative to make sure it’s the right choice for you!


Applying for a Total Customer Account

Follow these steps if applying for an online account for the first time:

Before you start: Locate your 5-digit account number *Located in the top “SOLD TO” section of your invoice*

  • In the "Fastener Bar" (search bar) section, select the Construction Person ICON (beside "Services")
    • Wait for the "Login / Account Creation" page to load
      • In the "Login" section, select the "Create Now" link (beside "Don't have an account?")
      • Wait for the "Login / Account Creation" page to reload
      • In the "Register" section, enter in your desired email, and re-enter the EXACT SAME email in below
      • Below the "Email Confirmation", select the "Create an Account" button
        • Wait for the "Login / Account Creation" page to reload
        • In the "Your Personal Information" forum section, complete all of the open fields
          • *DO NOT SELECT REGISTER*
        • Above the "Register" button, check the "Request Total Customer Account" box
        • Wait for additional "Total Customer Account" forum to load
        • In the newly loaded forum, complete all of the open fields
        • Above the "Footer", select the red "Register" button

NOTE: All total customer account fields are required, and MUST be completed, however you're allowed to submit with errors. We will catch and fix any errors in the approval process.

IMPORTANT:

  • After "Register" is selected, we will being processing your Total Customer Account request. Depending on your account standing with Calgary Fasteners & Tools ltd. it could take up to a week to approve your account. *In the meantime, you are granted a STANDARD account*
  • You will receive an email when your account has been approved.

Follow these steps if have an existing online account:

Before you start: Locate your 5-digit account number *Located in the top “SOLD TO” section of your invoice*

  • In the "Fastener Bar" (search bar) section, select the Construction Person ICON (beside "Services")
    • Wait for the "Login / Account Creation" page to load
    • Enter your account credentials
    • Select the red "Log in" button
      • Wait for the "My Account" page to load
      • In the "Online Store Info" section, select the "Request for Total Customer Account" link
        • Wait for the "Request for TCA Account" page to load
        • Above the "Back" button, check the box beside "By checking this, you are considered to have read and agreed to our Total Customer Account Terms of Use."
        • Wait for the red "Submit Request" button to load
        • Select the red "Submit Request" button

IMPORTANT:

  • After "Register" is selected, we will being processing your Total Customer Account request. Depending on your account standing with Calgary Fasteners & Tools ltd. it could take up to a week to approve your account. *In the meantime, you are granted a STANDARD account*
  • You will receive an email when your account has been approved.

Last Updated: Dec 12, 2018
Update History:
Dec 12, 2018 by jsjohnson from Calgary Fasteners
Dec 12, 2018 by jsjohnson from Calgary Fasteners
May 4, 2017 by jsjohnson from Calgary Fasteners
May 3, 2017 by jsjohnson from Calgary Fasteners